Fair Play Policy

This fair play policy (“Policy"), which forms an integral part of the terms and conditions that govern the use of RUMMYOLA(“Platform"), is intended to ensure that all games played on the Platform adhere to high standards of fairness, competition, skill, and sportsmanship. Accordingly, the Policy sets out mandatory standards of conduct that is expected from users of the Platform (“Users" or “You") and discloses, without limitation, specific measures implemented to ensure the aforesaid standards on the Platform. RUMMYOLA Technologies Pvt. Ltd (hereafter, “OLA", or “We" or “Us" or “Our") reserves the right to take necessary actions, determined at its sole discretion, to enforce this Policy on all games occurring on the Platform, and hence Users are advised to read this Policy carefully before using playing a game on the Platform.

1.1 A fair play violation ("Fair Play Violation") means any activity of a User that violates this Policy, and includes:
1.2 Activity that uses unfair means to manipulate the outcome of a game on the Platform, irrespective of whether this in favour of the user adopting such means;
1.3 Activity that is fraudulent, illegal, or unfair activity, as determined by Gameskraft in its sole discretion;
1.4 Activity that is intended solely to transfer funds from one person to another person, or between distinct sources, thereby amounting to money transferring;
1.5 You need to link your phone number and enter a one-time password. Your phone number cannot be linked multiple times. When linking a bank card, please ensure you provide accurate and truthful information, as bank accounts cannot be linked multiple times.
1.6 Activity that involves collusion between two or more players to achieve a result during a game, thereby amounting to syndicate playing;
1.7 By registering on and using the Platform, Users agree that they will not indulge in any Fair Play Violation, by any means. Any User found guilty of a Fair Play Violation shall be subject to the consequences .

The following conduct is expressly prohibited on the Platform:
2.1 Use of multiple accounts to play the same Game or at the same table, as may be applicable;
2.2 Use of multiple accounts or colluding with other Users to unfairly achieve a collective outcome while playing any sports-based fantasy game;
2.3 Intentionally losing a particular round while playing a Poker game on the Platform in order to deliberately transfer chips to another User;
2.4 Use or availing of any form of external assistance to play a game on the Platform, and shall participate in games using their solely own skill and abilities;
2.5 Use of unauthorized components, create or use cheats, exploits, bots, hacks, or any other third-party software designed to modify, intercept, decrypt, or mine the Platform in any manner;
2.6 Use of the Platform as a means of money transfer between persons or separate accounts, or any conduct that may amount to money laundering or other unlawful activities under Indian law;
2.7 Uploading any content to the Platform, or registering a user ID, which is racist, casteist, profane, vulgar, offensive, or unlawful in any manner.

3.1 All games on the Platform are monitored for Fair Play Violations, and detection of a Fair Play Violation may lead to the immediate freezing of the User accounts involved, including the funds therein, until the matter is resolved.
3.2 Users found engaging in Fair Play Violation may be permanently barred from accessing the Platform, their accounts blocked, and any funds therein frozen in accordance with this Policy. This includes the Users who profited from the Fair Play Violation, and Users who aided or colluded in committing the Fair Play Violation.

4.1 RUMMYOLA has implemented a 24x7 monitoring mechanism, involving a team of experts and proprietary technology, to review games played on the Platform for Fair Play Violations. However, we also rely on Users to report Fair Play Violations, in order to ensure swift redressal of such matters, and accordingly You are encouraged to contact Us if you suspect a Fair Play Violation during any game You participate in on the Platform.
4.2 RUMMYOLA and its partners make use of the Random Number Generator (RNG) algorithm in the game play on the Platform, which has been accredited by a renowned testing lab (iTech Labs, which is IEC/ISO 17025 certified). Accordingly, international standards of randomisation are implemented on the Platform to ensure the fairness of each game, including seating, shuffling, etc.
4.3 RUMMYOLA and its partners make use of the Random Number Generator (RNG) algorithm in the game play on the Platform, which has been accredited by a renowned testing lab (iTech Labs, which is IEC/ISO 17025 certified). Accordingly, international standards of randomisation are implemented on the Platform to ensure the fairness of each game, including seating, shuffling, etc.
4.4 RUMMYOLA implements anti-collusion measures before and after each game on the Platform which include but are not limited to randomized seating at tables and use of anti-fraud algorithms.
4.5 Advanced techniques have been employed to assess whether two (2) or more players on the table are colluding during the game. In case, the system finds out about any such unethical practice happening on the table then an auto-alert is raised instantly.
4.6 An alert is automatically raised if there are any signs of Fair Play Violation.

5.1 In the event, a Rummy Cash Game is canceled due to a technical error or any other reason solely attributable to the Platform, or on account of the detection of a Fair Play Violation.
5.2 Where reviewed and confirmed by the RUMMYOLAteam as merited in accordance with this Policy, will be made within 3 (Three) days of receipt of such request.